Information you provide
We collect information you choose to provide, including your name, email address, telephone number, city, vehicle interests, employment or budget details included in a financing request, service information, appointment preferences, questions, messages, and customer-account credentials.
Information collected automatically
The web server may record technical information such as IP address, browser type, device type, requested pages, timestamps, and security events. This information may be used to operate, secure, diagnose, and improve the website.
How we use information
We may use information to respond to questions, discuss vehicles, process financing inquiries, schedule service, manage customer accounts and saved vehicles, provide requested dealership services, prevent abuse, maintain records, and comply with applicable obligations.
How information may be shared
Information may be shared with employees, service providers, lenders, payment providers, or other parties when reasonably necessary to respond to your request or provide a service. We may also disclose information when required by law, legal process, safety concerns, or the protection of our rights.
Sensitive information
Do not submit Social Security numbers, driver’s-license numbers, bank-account numbers, card numbers, or payment credentials through general contact, service, or pre-approval forms. Use only the secure process specifically provided by an authorized lender or payment provider.
Data retention and security
We retain information as reasonably needed for dealership operations, customer service, recordkeeping, security, and legal obligations. We use safeguards such as password hashing, protected administrator sessions, request validation, restricted uploads, and private database storage. No system can guarantee absolute security.
Your customer account
You are responsible for protecting your account password. You may contact Brock Auto Group to request assistance with account information or account deletion, subject to records we may be required or permitted to retain.
Children’s privacy
This website is intended for vehicle shoppers and dealership customers. It is not directed to children under 13, and we do not knowingly seek personal information from children under 13.
Policy updates
We may update this Privacy Policy as our website, service providers, or business practices change. The updated date shown on this page identifies the current version.